Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best.
Is it your calling to serve our Nation’s Heroes? Avosys is seeking an Advance Office Clerk to provide services to the military and their families at Joint Base Pearl Harbor-Hickam in Honolulu, Hawaii.
Provides clerical/administrative support.
Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections. Supports PCM by name processing for appointment and appropriate access to care time-frames during allocation of standard appointment types.
Maintains appointment schedules using government computer systems and standard protocols and procedures. Validates basic CHCS patient demographic information prior to booking appointment for patients. Make required updates.
Maintains accurate and up-to-date patient schedules and logs. Utilized government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
Call patients as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF.
Obtains updates and files medical records. Obtains documentation as requested by health-care providers (test results or documentation not yet filed in records).
Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
Initiates and locates patient medical records. Maintains medical records in accordance with prescribed directives.
Conducts daily pull, delivery, and retrieval of patient records. Ensures arrival of medical records prior to appointment(s).
Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards.
Retires medical records in accordance with regulatory procedures and guidelines.
US Citizenship Required: Yes
Background Check: Required
Current Clearance Level Required: None
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this on-line application process and need an alternative method for applying, you may contact (210) 888-0775 or Jobs@Avosys.com for assistance.